The present conditions are concluded between Art Pérou and the persons wishing to make a purchase via the web site of artperou.com.

The parts agree that their relations will be exclusively governed by the present contract.

If a condition came to be lacking, it would be considered to be governed by the manners current in the sector of the remote sale companies of which have seat in Peru.

The present conditions aim at defining the modalities of sale between Art Pérou and the user of the order by way of the payment and the delivery.

They settle all the stages necessary for the signing of the order between the contracting parties.
As a consequence, the fact of placing order, implies the whole membership and without reserve of the customer on these general conditions of sale.

We try hard to assure in best of our possibilities, the exactness and the update of the information diffused on the artperou.com site, the contents of which we reserve the right to correct, at any time and without advance notice.

Customer service

For any information, questions or advice, our customer service is at your disposal.
Email: Clique-here to open the form of contact.

Duration

The present conditions apply during all the duration of on-line publishing of products Art Pérou.

Presentation of articles

The characteristics of products proposed in the sale are presented on product sheets. Photos do not enter the contractual field, as well as the defects without consequences, because the majority of products are manually made, they are crafts.

The responsibility of Art Pérou cannot be engaged if errors got there.

Availability of articles

All the present articles on the web site are not in stock. There is only a model by article, what makes the originality of our products. Consequently, new articles will be put on-line regularly, and so will offer a large choice to our customers.

Prices of articles

The prices of articles are net and indicated in Euro.

All the prices are F.O.B (Free On Board), that is except postal charges and possible customs taxes.

It is thus necessary to add the expenses of participation to the transport which vary according to the weight of the article.

The expenses of delivery are thus calculated automatically according to the weight of the artcile. That's why these expenses are variable and appropriate for each.

Secure payment

Art Pérou uses the service of payment secured PAYPAL who integrates the safety standard SSL. The confidential data (number of card, expiry date) are passed on coded directly on the server PAYPAL and are passed on at no time on our server. The server PAYPAL is directly connected itself to the servers of the banks of every concerned country.

Delivery

It is necessary to count approximately 15 working days for the delivery of your parcel. The time which it is necessary so that your order reaches its destination depends on two factors. The one is the type of product which you ordered and the other one is that our products are hand-made and are not stored in warehouses. In certain occasions, as Christmas, a delay could occur in the delivery of your product, because our e-mail box is overloaded and it can set some days furthermore to deliver parcel all the more when packages are international, as in our case.

If at the end of 20 working days, you did not still receive your parcel, to send we an email in info@artperou.com. We shall make then the necessities with Serpost to know where is your parcel.

Name specific information and protection of the particulars

Art Pérou makes a commitment to protect the private life of the persons using its Web site and the confidentiality of the supplied information.

The information and given concerning you, asked by Art Pérou, responsible for the treatment, is necessary for the recording and for the follow-up of your order.
This information and data are also kept in purposes of security, to respect the legal and statutory obligations and as well as to allow us to improve and to personalize the services which we propose you and the information which we send you.

According to the IT law and the liberties, you have a right of access and a rectification to the particulars concerning you, and of opposition to the treatment of these. You just have to write to us on-line (info@artperou.com) by indicating to us your name, first name, e-mail, so possible and mailing address your customer reference.

Proof                     

The computerized registers kept in the information systems of Art Pérou in reasonable conditions of security, will be considered as proofs of communication,orders and payments intervened between Art Pérou and the Customer.

Modification of the general conditions of sale

Considering the possible evolutions of the artperou.com site, Art Pérou saves itself the possibility of adapting or of modifying at any time the present general conditions of sale.

The new general conditions of sale will be carried, if necessary, in the knowledge of the customer by on-line modification and will be applicable to the only sales realized after the modification.